The Toro Warranty
A 3-Year Limited Warranty (45 Day Limited Warranty for Commercial Use)
The Toro Extended Warranty
1
The Toro-engine warranty is extended 1 year when the Toro Maintenance Kit is purchased at
the same time of the machine purchase.
SnowMaster Power Max Power Max HD Domestic
Summary Description
The Toro Company promises to repair the Toro Product below if defective in materials or workmanship for the period listed below.
The warranty applies only if you perform the routine maintenance specified in the
Operator's Manual.
Toro makes no other express warranty. The engine manufacturer may provide
its own engine warranty and special emission system warranty. If applicable, the
documentation will be provided with your product.
Products and Warranty Periods
The following time periods apply from the original date of purchase:
Products
Warranty Period
Residential* Commercial
3 years 45 days 3 years 45 days Lifetime (original owner only)
3 years 45 days
3 years 45 days
Lifetime (original owner only)
3 years 45 days
3 years 45 days
SnowMaster
•ToroEngine
•Chute, chute deflector, and lower
chute
Power Max
•ToroEngine
•Impeller cover
Power Max HD
•ToroEngine
*
Residential purposes means purchased by an individual and used on the same lot as your home. Use at an institution, as a rental, or at more than one location is considered commercial use and the commercial warranty applies.
Items and Conditions Not Covered
Not all product failures or malfunctions that occur during the warranty period are defects in materials or workmanship. This express warranty does not cover the following:
• Cost of regular maintenance or parts, such as fuel, lubricants, oil changes,
cable/linkage adjustments, rotor blades (paddles), scraper blades, belts, spark
plugs, light bulbs, or brake adjustments
• Components failing due to normal wear
• Any product or part that has been altered, misused, neglected, requires
replacement or repair due to accidents or lack of proper maintenance
• Pickup and delivery charges
• RepairsorattemptedrepairsbyanyoneotherthananAuthorizedToroService
Center
• Failure to follow the fueling instructions and requirements (consult the Operator's Manual for details), such as:
– Use of old fuel (more than 1 month old) or fuel which contains more than 10% ethanol or more that 15% MTBE
- Failure to drain the fuel system prior to any period of non-use over 1 month
– Improper fuel
• Repairs or adjustments due to the following:
– Contaminants in the fuel system
– Failure to perform the required maintenance and/or adjustments
– Snow thrower auger/paddles striking an object
Instructions for Obtaining Warranty Service
If you think that your Toro Product contains a defect in materials or workmanship, follow this procedure:
1. Contact your Toro Authorized Service Center to arrange service of the product.
Go to http://www.toro.com and select WHERE TO BUY to locate a Toro service
center in your area.
2. Bring the product and your proof of purchase(sales receipt)to the service
center location. The service center will diagnose the problem and determine if
it is covered under warranty.
3. For additional questions regarding warranty terms and conditions:
Contact: http://www.toro.com/support
Download: Download the MyToro app from the app store on your device.
Write: TheToroCompany®,8111 Lyndale Ave So.,Bloomington, MN55420
Owner Responsibilities
You must maintain your Toro Product by following the maintenance procedures described in the Operator’s Manual. Such routine maintenance, whether performed by a dealer or by you, is at your expense. Parts scheduled for replacement as required maintenance (“Maintenance Parts”), are warranted for the period of time up to the scheduled replacement time for that part.
3455-192 Rev A
– Improper starting procedures
• Product failures resulting from the use of modified or unapproved accessories or non-Toro parts.
• Failures caused by outside influence, including, but not limited to, weather; storage practices; contamination; or the use of unapproved coolants, lubricants, additives, or chemicals
General Conditions
All repairs covered by these warranties must be performed by an Authorized Toro Service Dealer using Toro approved replacement parts. Repair by an Authorized Toro Service Dealer is your sole remedy under this warranty.
The Toro Company is not liable for indirect, incidental, or consequential damages in connection with the use of the Toro Products covered by these warranties, including any cost or expense of providing substitute equipment or service during reasonable periods of malfunction or non-use pending completion of repairs under these warranties.
All implied warranties, including merchantability and fitness for a particular
purpose, are limited to the duration of the express warranty.
Some states do not allow exclusions of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights
which vary from state to state.
Countries Other than the United States, Mexico, or Canada
Customers who have purchased Toro products outside the United States, Mexico, or Canada should contact their Toro Authorized Service Center to obtain warranty policies for your country, province, or state. For additional questions regarding warranty terms and conditions, you may contact The Toro Company.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Wilkinson Supply's Exclusive Warranty
A 6-Year Limited Residential Warranty
Equipment Vitality Program
SnowMaster Power Max Power Max HD
Summary Description
Wilkinson Supply Inc promises to repair the Toro Product below if defective in materials or workmanship for the period listed below.
The warranty applies only if you perform the routine maintenance specified in the Operator's Manual, and if you have your machine in to Wilkinson Supply each year for a Full Service.
Products and Warranty Periods
The following time periods apply from the original date of purchase:
Warranty Period
Products
Residential*
Commercial
6 years/300 hours N/A
SnowMaster
Power Max
Power Max HD
36002, 36003, 37798, 37799, 38830, 38838, 38842
This Exclusive Warranty does not apply to commercial use.
*
*Residential purposes means purchased by an individual and used on the same lot as your home.
Use at an institution, as a rental, or at more than one location is considered commercial use and the commercial warranty applies.
2 Whichever occurs first.
Warranty may be denied if the hour meter is disconnected, altered, or shows signs of being tampered with.
Items and Conditions Not Covered
Not all product failures or malfunctions that occur during the warranty period are defects in materials or workmanship. This express warranty does not cover the following:
• Cost of regular maintenance or parts, such as fuel, lubricants, oil changes,
cable/linkage adjustments, rotor blades (paddles), scraper blades, belts, spark
plugs, light bulbs, or brake adjustments
• Components failing due to normal wear
• Any product or part that has been altered, misused, neglected, requires
replacement or repair due to accidents or lack of proper maintenance
• Pickup and delivery charges
• RepairsorattemptedrepairsbyanyoneotherthananAuthorizedToroService
Center
• Failure to follow the fueling instructions and requirements (consult the Operator's Manual for details), such as:
– Use of old fuel (more than 1 month old) or fuel which contains more than 10% ethanol or more that 15% MTBE
- Failure to drain the fuel system prior to any period of non-use over 1 month
– Improper fuel
• Repairs or adjustments due to the following:
– Contaminants in the fuel system
Owner Responsibilities
You must maintain your Toro Product by following the maintenance procedures described in the Operator’s Manual. Such routine maintenance, whether performed by a dealer or by you, is at your expense. Parts scheduled for replacement as required maintenance (“Maintenance Parts”), are warranted for the period of time up to the scheduled replacement time for that part. Failure to perform required maintenance
and adjustments can be grounds for disallowing a warranty claim.
Requirements to qualify for Wilkinson Exclusive 6 Year Warranty:
- Provide Wilkinson Supply with a current email address (to be used for service communication)
- Have your machine in to Wilkinson Supply in the off season for a Full Service.
Instructions for Obtaining Warranty Service
If you think that your Toro Product contains a defect in materials or workmanship, follow this procedure:
1. Contact Wilkinson Supply Inc to arrange service of the product.
2. Bring the product to Wilkinson Supply, or have Wilkinson Supply pick up your product (charges apply). We track your warranty and registration, so you do not need a copy of your receipt. Wilkinson Supply will diagnose the problem and determine if it is covered under warranty.
3. For additional questions regarding warranty terms and conditions:
Contact Wilkinson Supply Inc
Phone: (801) 621-0360
Email: wsi@doing100.net
Website: https://www.wilkinsonsupplyinc.com/contactus
– Failure to perform the required maintenance and/or adjustments
– Snow thrower auger/paddles striking an object
– Improper starting procedures
• Product failures resulting from the use of modified or unapproved accessories or non-Toro parts.
• Failures caused by outside influence, including, but not limited to, weather; storage practices; contamination; or the use of unapproved coolants, lubricants, additives, or chemicals
General Conditions
If customer has met all requirements listed under "Owner Responsibilities", and additional repair of the machine is needed during the season, Wilkinson Supply will expedite your service repair (48 hours).
Both The Toro Company and Wilkinson supply Inc are not liable for indirect, incidental, or consequential damages in connection with the use of the Toro Products covered by these warranties, including any cost or expense of providing substitute equipment or service during reasonable periods of malfunction or non-use pending completion of repairs under these warranties.
All implied warranties, including merchantability and fitness for a particular
purpose, are limited to the duration of the express warranty.
09/01/2022